If you or your family need urgent medical attention when the surgery is closed, please phone the usual daytime surgery number and your call will be redirected to the out-of-hours service. Your needs will be assessed and you will either be given advice or arrangements will be made for you to seen by a healthcare professional.
You can also call NHS Direct which provides a 24-hour advice and health information service on 0845 4647 or visit the NHS Walk-in Centre at the Stapleford Care Centre, Church Street, Stapleford NG9 8DB (tel 876 1000). The Walk-in Centre is a nurse-led service offering health advice, information and treatment of minor ailments by experienced NHS nurses and health information advisors. It is open 365 days a year from 7.00am to 7.00pm.
There is another NHS Walk-in Centre on London Road, next to the BBC, which is open until 9.00pm.
Your local pharmacy can also offer a range of services including advice and medicines to relieve symptoms of minor ailments.
Life-Threatening Emergencies
If you are uncertain what to do in an emergency situation please do not hesitate to call our usual number, 946 2767, but do remember that many life-threatening emergencies such as choking, heart attacks or total collapse need immediate life-saving treatment from the emergency services. Please call 999 in these situations before calling the surgery.
Access For Disabled Patients
The practice premises have suitable access for disabled patients. Patient services are provided at ground floor level and there is a disabled washroom. We have a portable loop system for hearing impaired patients. Please ask at reception for this.
If we can do anything more to help patients with any disabilities please speak to a receptionist.
